Product Profile of Call Audit Management Software
Shawman Software Pvt. Ltd. Supplies Call Audit Management Software. Shawman Software Pvt. Ltd. Is an ISO 9001-2000 accredited company offering a wide range of software products for Hospitality and Retail market segments for various industrial and business applications. The Call Audit Management Software is used to manage and analyse Stage Audit Call as well as Live Audit Call. The Call Audit Management Software generates mail with the average point calculated and sent to the concern person for further analysis.
Key Features of Call Audit Management Software
- Automatic Scheduling: User can do automatic scheduling of calls for a predefined time.
- Setup and Master Driven: All criteria for evaluation of caller are completely driven by the setup and masters.
- Structured Capture: Feedback is captured up to the minute level of an attribute.
- Structured codification process, ensuring different levels of detail, based on requirement.
- Comments: Inserting of comments as and when required which can give a more detailed description.
- Automatic email generation: automatic email generation of the audit form along with the wave file.
